Dear Valued Clients,
We know how difficult this time can be for all aspects of our lifestyle and livelihoods. We stand in solidarity with you in such trying times due to the COVID -19 pandemic. We pray for the well-being of you, your colleagues and loved ones.
All our departmental teams are/have been working remotely. Like others in our industry and beyond, all our services have been impacted in such extraordinary times when the situation is totally beyond anyone’s control.
We have been impacted both locally and globally because of public transports off the roads, imposition ‘stay at home’ orders, unavailability of vendors, labor force and restricted/ limited functioning of many of the other services. Some sea/airports, cargo terminals, airlines and shipping lines have declared “Force Majeure” which was inescapable.
Our company also invokes “Force Majeure” for all our freight forwarding/warehousing/clearance/ custom house/ vessel space booking and all the related services as a Freight Forwarder/ Agent.
This has been declared a pandemic catastrophe and as an entity with both import and export operations with numerous other parties, we have no choice. South East World Wide, Ltd. shall not remain therefore liable/responsible for non-fulfillment of any services expressly or implicitly agreed upon under any existing/ongoing agreement during such period or any extension of this period under our declaration of “Force Majeure”. During such period and any extension thereafter (if any), we shall not remain liable for any damages, delay, compensation, related costs and charges etc. since the situation happens to be totally beyond our control.
We assure all our valued customers that South East World Wide, Ltd. remains committed to provide you with a seamless service as far as possible despite being within such difficult times subject to the declared “Force Majeure”.
If you have any questions regarding this or any other service, please contact your South East World Wide, Ltd. Sales Representative.
With Sincere Thanks and Gratitude,
South East World Wide, Ltd.